FAQs

What if my application is rejected?

When reserving one of our properties, we meet you and ask that you be upfront and honest with us as we want to be able to understand your circumstances, so we can issue a tenancy that is suitable. We talk through any additional requirements together at this point and the application process, is us collecting the information we are required to for verification of what you have told us, and necessary referencing as we are required to do by law. If we do not think it is possible for you to rent our property we will tell you before you pay any money at all.

Trusting us

We are private landlords, with an accreditation from the National Landlords Association. The NLA Code of Practice (CoP) is designed to raise and maintain standards in the private-rented sector. It sets out the standards of good practice that member landlords are expected to observe in connection with the letting of their residential properties, and it seeks to promote good relations between landlord and tenant by ensuring a good standard of service to tenants.

You can verify these details on the NLA National Register of Accredited Landlords for free.

Do you accept Pets?

At certain properties we do accept pets and charge an additional fee of this of £30 per month. If this is the case and we agree the pet can live at the property we will add a pet agreement to your contract.

How do I complete the required right to rent checks?

If you have more questions about what documents we require to verify your ‘Right To Rent’ in the UK please visit the user guide